royalskPrivacy Policy
This page describes what we collect when you use royalsk and how we keep that data protected. We collect personal information only to verify your identity, process your payments, and comply with local regulations. We do not sell your data to third parties, and we do not use your information for marketing purposes without your consent.
Our privacy practices reflect our commitment to account security and transparency. When you register on royalsk, you provide an email address and password. During identity verification (KYC), we collect a government-issued ID, date of birth, and address. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we receive payment confirmation—but we never store your e-wallet password or full bank account details.
We use encryption to protect all data in transit and at rest. Our servers may sit outside your jurisdiction, but we apply the same security standards everywhere. This policy explains our data practices, your rights, and how to contact us if you have questions about your personal information.
What data we collect on royalsk
We collect different categories of information depending on your activity. During account registration, we collect your email address and a password you create. These credentials allow you to log into royalsk from any device.
For identity verification (KYC), we collect your full name, date of birth, government-issued ID number, and residential address. This information is mandatory before you can deposit funds or place stakes. We use it solely to confirm your identity and prevent fraud.
When you deposit funds, we collect payment confirmation data—the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount transferred, and the timestamp. We never store your e-wallet login credentials or full bank account details. Your e-wallet password remains only in your wallet provider's system. For bank transfers, we only see confirmation that funds arrived at the virtual account we provided; we do not process or retain your personal bank account number.
We also collect behavioral data—which games you access, when you log in, and which payment methods you use—to detect fraud patterns and unusual account activity. If we notice suspicious behavior (such as multiple failed login attempts from different locations), we may place a temporary hold on your account pending verification.
We do not store your payment credentials
Your mobile banking, local payment, or online payment password is never sent to royalsk. Your bank account number is never stored on our servers. We only receive payment confirmation that a transaction occurred.
How we use your data
We use your email and password to authenticate your account and allow you to log in from any device. Your identity information is used for fraud prevention and regulatory compliance. We compare your submitted ID against government databases (where available) to confirm your identity and prevent underage access.
Payment data is used to process your deposits and withdrawals. We analyze transaction patterns to detect fraud—for example, if someone attempts to withdraw funds to a payment method different from the one originally used for deposit, we flag this as unusual and may request additional verification.
Behavioral data (login history, game activity, stake patterns) helps us identify compromised accounts and potential fraud. If we detect suspicious activity, we may lock your account temporarily and contact you via email to confirm it is you.
We retain your data for as long as your account is active and for a period afterward to comply with local regulations and resolve disputes. We do not use your information for marketing, profiling, or any purpose unrelated to platform operation and legal compliance.
Third-party processors and data transfers
We work with third-party processors who help us operate royalsk. Payment processors like e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking receive payment authorization data to complete transactions. Each payment provider has its own privacy policy, and you should review theirs separately.
We also use cloud infrastructure providers to store and secure our data. These providers may be located outside Indonesia. We ensure all such providers meet our security and confidentiality standards through contractual obligations. We do not permit them to use your data for any purpose other than providing platform services.
We may disclose your information if required by law—for example, if a court orders us to provide data during a legal proceeding, or if local gaming regulators request information for compliance verification. We will attempt to notify you of such requests unless legal restrictions prevent us from doing so.
Your data and royalsk
- We collect email, password, and identity information during registration and KYC
- We receive payment confirmation but never store your e-wallet or bank credentials
- We use data for fraud prevention, regulatory compliance, and account security
- We do not sell your data or use it for marketing without your consent
- We retain data only as long as necessary for platform operation and legal compliance
Your rights and data access
You have the right to access the personal data we hold about you. You can request a copy of your information by contacting our support team via email. We will provide this information in plain language within a reasonable timeframe.
You can request corrections to inaccurate information—for example, if your address on file is out of date. You can update some information directly in your account settings. For other changes (such as modifying your ID information after successful verification), contact our support team.
You have the right to request deletion of your account and associated data, subject to our legal obligations to retain certain information for regulatory compliance and dispute resolution. After account deletion, we retain only what is required by law.
If you believe we have mishandled your data or violated your privacy, you have the right to lodge a complaint with your local data protection authority or gaming regulator.
Cookies and tracking
We use cookies to keep you logged into royalsk and to remember your preferences. Cookies are small files stored on your device that allow us to recognize you on your next visit. Session cookies expire when you close your browser. Persistent cookies remain until you clear them or they expire.
We do not use cookies for tracking across unrelated websites. Our cookies are used only within royalsk to maintain your session and improve your experience.
You can disable cookies in your browser settings, but doing so may affect your ability to use royalsk fully. If you disable cookies, you may need to log in each time you visit.
Contact and jurisdiction
If you have questions about our privacy practices or wish to exercise your rights, contact our support team. We are available via email to answer inquiries about data collection, use, and security.
Our services are available only where local law permits. Different jurisdictions have different data protection rules. We apply the highest standard of security to all accounts regardless of location, but you should verify that your access to royalsk complies with your local regulations.
This privacy policy applies to royalsk.app and all associated services. We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or by posting a notice on our platform.